Ticket Information

All entitlements except single rides are available exclusively on the contactless and reusable KeyCard.
A deposit of €2.00 is charged for the KeyCard. Undamaged KeyCards can be reused after use or returned at the valley station ticket counters until 4:00 pm, at the return machine, ticket machine, as well as at Gasthof Barbarahof and the Liftstüberl.

Please carry the KeyCard in the left inside pocket rather than outside to avoid damage and loss.

PHOTO REQUIREMENT FROM 8 DAYS

Photos are required for multi-day tickets and season passes. Photos are taken directly at the sales counter using a digital video system and printed on the card. Therefore, ticket purchase must be done in person or with a photo ID.

FARE GROUPS

For all discounts and promotions (youth, senior, families, etc.), a suitable ID must be presented before purchase.

BIRTH YEARS:

Adults: 1967 to 2006
Youth: 2007 to 2009
Seniors: 1966 and older
Children: 2010 to 2019
Toddlers: 2020 and 2021

Children under 4 years old (born 2022 or later) ride for free.

Changes and errors excepted.

Fare Regulations

GENERAL TERMS

Please understand that our ticket staff cannot make exceptions regarding fares. Ski passes are non-transferable, non-refundable, and non-extendable. By purchasing the ticket, the passenger acknowledges the transport and fare regulations posted at the valley stations.

MISUSE OF TICKETS

Fare dodging does not pay off. Attempted or actual misuse of tickets results in immediate confiscation of the ticket without compensation, a fine of €35.00 plus the equivalent of a day ticket fee (according to railway law). Legal prosecution is possible. Regular checks are conducted at our facilities! Only guests with a valid ticket are insured.

REFUNDS

Refunds are only possible for ski accidents or illness and only for multi-day tickets of 3 days or more. A medical certificate must be presented for cash refunds. No cash refunds can be given for family members who leave early with the injured party. Refunds are expressly not given for poor weather or snow conditions, loss, departure, or closure of individual lifts. Lost or forgotten ski passes cannot be replaced.

CLOSURE OF OPERATIONS

Due to unfavorable snow, weather, or low demand during the low season, some lifts may be closed. This does not entitle you to a refund or price reduction. Operating conditions are posted on the panorama board at the valley station.

Changes and errors excepted.